Regular preventive maintenance, replacement of parts and guarantees for the quality of the work performed for the pharmaceutical and chemical equipment, machines, machine lines and tools we sell. The work is carried out by our Hungarian service technician who is qualified and has attended maintenance training, who, if necessary, performs the work in consultation with the manufacturer's specialists. We conclude a service contract for preventive maintenance, thus guaranteeing the availability of the service technician and the trouble-free operation of the equipment. Our service technician also performs installations, commissioning, qualifications and calibrations for some machines.

Regular preventive maintenance can be maintenance work carried out in quarterly, semi-annual or annual periods.

In the event of a machine fault, our service technician will visit you shortly after reporting the fault for fault detection and repair. Please report an error using one of the following options:

1. On the web interface: https://ferrygrp.com/error-report/
2. By phone from Monday to Thursday from 8 a.m. to 5 p.m., Friday from 8 a.m. to 3 p.m.: +36 1 348 6000

In any case, please send us your error report in writing on the web error reporting interface, which we will receive immediately and respond to in a short time.